Objective & structure of written communication
Analyse the objective of written communication and structure written communication effectively.
Videoconferencing, telephone and meeting etiquette
Apply videoconferencing, telephone and meeting etiquette effectively.
Manage customer relationships effectively
Manage customer relationships effectively, with relation to telephone etiquette.
Who Should Attend
- Marketing Professionals
- Management Professionals
- Public Relation Managers
- Public Officers
- Anyone looking to enhance their business communication skills
- Graduates stepping into the corporate world