JoulestoWatts is hiring SS & The Trainer for their Hyderabad office. Kindly go through JD below and in case you are interested in applying, please mail your updated profile to firstname.lastname@example.org
JOB DESCRIPTION (JD) FOR SS & TECH TRAINER:
Job Location: Hyderabad, India
Role: SS & TECH TRAINER
SOFT SKILLS REQUIRED:
Own the Communication and Professionalism metrics outcomes for customers
Ensure successful execution of training needs including resource planning and measuring program training effectiveness
Experience in effective presentation and facilitation skills for identified CRM skills, Sales, Grammar, Voice and Accent Neutralization and/ or Culture content including creative training techniques.
Responsible for aligned engineers’ performance through skill re-verification; Needs Training, Adequately skilled & Highly Skilled
Provide documented and face to face feedback on identified communication gaps
Responsible for on-going classroom/ on-floor observations of focus groups, providing guidance, mentoring and support that focuses on performance improvement
Monitor and ensure completion of daily training administrative work such as timekeeping, and other administrative tasks as required in a timely and accurate manner
Conduct road shows, quizzes & activities to increase the cultural awareness & engagement for the aligned regions
Report Weekly / biweekly progress to the Key Stakeholders
TECH SKILLS REQUIRED:
Basic ability to learn planning, communication, change management, and cultural awareness skills, including financial and global business acumen.
Knowledge in computer hardware, operating system, networking and troubleshooting
Professional certifications like CompTIA A+ will be added advantage
Basic ability to understand new technologies and concepts.
Basic ability to evaluate variances in learning styles within an audience.
Basic familiarity with learning content and delivery solutions.
Basic ability to learn delivery skills including teaching and facilitation
Participates in the delivery of instructional material using various learning solutions and technologies under the initial direction of a more senior delivery person.
Supports a learning environment with advance preparation, constructive feedback, and response to learner needs.
The shifting paradigms of today’s corporate world demand that businesses reinvent their Digital transformation strategy, Technology Experts with a strategic and proactive Solution management. JoulestoWatts delivers the best talent solutions, business and technology consulting with innovative models that address the industry. JoulestoWatts delivers client-focused, multi-disciplinary solutions to complex challenges and opportunities to achieve tangible and sustainable enterprise value through disciplined execution of tailored business strategies. We apply analytical rigour to uncover insights that lead to smart decisions and use the best technologies and operational processes to bring innovation, growth and value to our clients businesses. Our focus is to engage the best talent in the Industry for client success. We recognise the inherent strengths of each individual and believe in investing in every employee. We believe that heterogeneous talent pool is a critical factor for the success of the organisation and draw upon the strengths of our employees from diverse backgrounds. JoulestoWatts is a WeConnect certified organization.