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22by7 is hiring for Monitoring Trainees for their Bangalore office. Kindly go through JD below and in case you are interested in applying, please mail your updated profile to email@example.com.
LAST DATE TO APPLY: 6th Sep 2017
JOB DESCRIPTION (JD):
JOB LOCATION: Bangalore, India
ROLE: Monitoring Trainees
NO. OF OPENINGS: 04
EXPERIENCE : Fresher’s are Welcome Too
QUALIFICATION: Diploma/ Graduate / BE with CCNA/MCP and basic Networking Knowledge
- The candidate should have excellent written and verbal skills as they would have to interact with different clients
- Preferable to have knowledge on networks and security systems
- Desire to Learn
- Good Aptitude with Positive Attitude
- The employee shall monitor the incoming tickets with respect to all the clients. He / She shall close the false alerts and dummy tickets
- The employee shall try to solve the tickets taken up by him / her with the assistance of colleague or his / her senior. Else , he / she shall escalate the problem to the higher level
- The employee shall be logged on to the support tool during his/ her presence in the office premises. In case, the problem is not solved, he / she shall raise a ticket for the same.
- The employee shall monitor the client servers and shall report if any critical alerts are received.
- The employee shall check the backups running with respect to all the clients and status for the same has to be communicated to the concerned personnel.
- The employee shall check for Windows updates, Anti Spy ware and antivirus updates and shall send a report on the same. .
- The employee is expected to learn and work on issues while he/ she is assisting his / her senior.
- The employee shall try to upgrade his technical skills.
- The employee shall update colleagues on the status of the job performed.
- The employee shall update his activity in the reporting tool on a day to day basis.
Delivering a functional environment for IT infrastructure to enable Business Continuity and Emerging Technologies is the raison d’etre of 22by7. They are forerunners in Info Security, ILM & Cloud, Virtualization & Networking domains.
At 22by7, they are committed and are eminent in the industry to deliver these exponentially emerging verticals, through virtue of quality certified professionals who design, deploy, ASSIST & manage your IT backbone.
Know more about 22by7 at http://22by7.in/